Frequently asked questions
IS ONLINE TRAINING FOR ME?
Online training is suitable for a wide range of individuals. It offers flexibility and convenience, allowing you to study at your own pace and from anywhere with an internet connection. Whether you are a working professional seeking to enhance your skills, a busy parent looking to expand your knowledge, or someone interested in pursuing personal development, online training can be a great option. It accommodates different learning styles and provides access to a vast array of courses and programs.
WHO CAN STUDY ONLINE?
Anyone with a desire to learn and access to the internet can study online. There are no specific age restrictions or limitations for online learning. Whether you are a high school student, a college graduate, or a working professional, online training programs cater to a diverse audience. It is an inclusive learning environment that welcomes individuals from all walks of life, regardless of their background or location.
HOW DO I KNOW IF A TRAINING PROGRAM IS NATIONALLY RECOGNISED?
To determine if a training program is nationally recognised, you should look for accreditation or endorsement from relevant regulatory bodies or educational authorities. These bodies ensure that the program meets specific quality standards and aligns with industry requirements. When researching a training program, check for accreditation logos, certifications, or mentions of recognition from recognised organisations. Additionally, you can verify the program’s status by contacting the regulatory body directly. At Obelisk Training, being an ASQA approved RTO (Registered Training Organisation) we offer nationally recognised training (NRT). The NRT logo on the training programs are proof that they are nationally recognised.
ARE THE TRAINING PROGRAMS OFFERED ON YOUR WEBSITE ACCREDITED BY THE APPROPRIATE REGULATORY BODIES?
Yes, all the training programs offered on our website are accredited by the appropriate regulatory bodies. We understand the importance of providing high-quality education, and we strive to maintain partnerships and certifications with recognised accrediting organisations. Our commitment to accreditation ensures that the training programs meet industry standards and are widely recognised and respected by employers and professional bodies.
CAN I TRUST THE QUALITY OF THE TRAINING PROGRAMS AVAILABLE ONLINE?
Absolutely. We prioritise the quality of our training programs to ensure that our learners receive valuable and relevant education. Our courses are developed by subject matter experts with extensive industry experience. We employ rigorous quality assurance processes, including regular reviews and updates, to ensure the content is up to date, accurate, and aligned with industry standards. Additionally, we encourage feedback from our learners to continuously improve the learning experience. Rest assured, you can trust the quality of our online training programs.
ARE THE ONLINE TRAINING PROGRAMS EQUIVALENT TO IN-PERSON CLASSROOM TRAINING?
While online training programs may differ in delivery format, they are designed to provide equivalent educational outcomes to in-person classroom training. The content, curriculum, and learning objectives of our online programs align with industry standards and are developed to ensure that you receive a comprehensive learning experience. Online training often offers interactive multimedia content, discussion forums, and virtual simulations to enhance the learning process. Although the mode of delivery may vary, our goal is to provide a robust and effective learning experience comparable to traditional classroom settings.
HOW DO I ENROLL IN AN ONLINE TRAINING PROGRAM ON YOUR WEBSITE?
Enrolling in an online training program on our website is simple and user-friendly. Visit our website and navigate to the program or course you are interested in. You will find an enrollment or registration button associated with the program. Click on it, and you will be guided through the enrollment process, which typically involves creating an account, providing necessary personal information, selecting a payment option (if applicable), and agreeing to the terms and conditions. Once you complete the enrollment process, you will gain access to the course materials and resources.
CAN I ACCESS THE TRAINING MATERIALS AND RESOURCES AT ANY TIME?
Yes, one of the benefits of online training is the ability to access course materials and resources at your convenience. Our online training platform allows you to log in and access the learning materials 24/7. You can study at your own pace, fitting your learning around your schedule and commitments. This flexibility enables you to review the content, engage in interactive activities, and complete assignments whenever it suits you best.
ARE THERE ANY ASSESSMENTS OR EXAMS ASSOCIATED WITH THE TRAINING PROGRAMS?
Yes, assessments and exams are often part of our training programs to evaluate your understanding and knowledge retention. These assessments can take various forms, such as quizzes, assignments, projects, depending on the program. Regular assessments help you gauge your progress and ensure that you are mastering the course content. They provide valuable feedback and contribute to your overall learning experience.
HOW LONG DO THE TRAINING PROGRAMS TYPICALLY TAKE TO COMPLETE?
The duration of our training programs varies depending on the specific program and the level of study. Some programs may be completed within a few weeks, while others may span several months or even a year. We understand that learners have different needs and time constraints, so we offer programs with varying lengths to accommodate different schedules. The estimated duration for each program is usually provided on our website or in the program details. It’s important to review the program duration and consider your availability before enrolling.
WHAT TYPES OF SUPPORT WILL I RECEIVE DURING THE TRAINING PROGRAMS?
We are committed to providing comprehensive support throughout your training program. When you enroll in our online training programs, you will have access to various forms of support, including:
- Dedicated instructors: Our programs are led by experienced instructors who are subject matter experts in their respective fields. They will guide you through the learning materials, provide clarification, and address any questions you may have.
- Student community: You will have the opportunity to connect with fellow learners through discussion forums, group activities, or virtual classrooms. Engaging with peers can foster collaborative learning and provide additional support.
- Technical assistance: If you encounter any technical issues or have trouble accessing the learning platform or resources, our technical support team will be available to assist you promptly.
- Learning resources: We provide a range of resources to support your learning journey, including textbooks, e-books, interactive modules, videos, and supplementary materials. These resources are designed to enhance your understanding and reinforce key concepts.
- Progress tracking: Our learning platform often includes features that allow you to track your progress, monitor your completion of modules or assignments, and receive feedback on your performance. This helps you stay on track and ensures you are meeting the program requirements.
WHAT IS A NATIONALLY RECOGNISED QUALIFICATION?
A nationally recognised qualification refers to a certification or credential that is officially recognised and endorsed by a government or regulatory authority within a specific country. It indicates that the training program has met the required quality standards and is aligned with the national qualifications framework. A nationally recognised qualification carries credibility and is often sought after by employers and industry professionals as it demonstrates that the individual has acquired the necessary knowledge and skills in their chosen field.
HOW WILL NATIONALLY RECOGNISED QUALIFICATION HELP ME?
Obtaining a nationally recognised qualification can provide several benefits:
- Enhanced employability: Employers often value candidates with nationally recognised qualifications as it assures them of the individual’s competency and knowledge in a particular field. It can improve your chances of securing employment or advancing your career.
- Industry recognition: National recognition signifies that your qualification meets the industry standards set by regulatory bodies or professional associations. It gives you credibility within your field and may open doors to networking opportunities and professional advancement.
- Pathway to further education: A nationally recognised qualification can serve as a foundation for further education. It may allow you to pursue higher-level qualifications, such as diplomas, advanced degrees, or specialized certifications.
- Personal development: The process of obtaining a nationally recognised qualification involves acquiring new knowledge, skills, and competencies. It can contribute to personal growth, broaden your horizons, and increase your confidence in your abilities.
IS THERE A PRE-REQUISITE TO ENROL IN NATIONALLY RECOGNISED TRAINING PROGRAMS?
The prerequisite requirements for nationally recognised training programs vary depending on the specific program and its level of study. Some programs may have specific entry requirements, such as prior education or work experience, while others may not have any prerequisites. It is important to review the program details or contact our support team to understand the specific prerequisites for the program you are interested in. We aim to provide accessible training opportunities, and where prerequisites exist, we strive to offer suitable entry pathways for learners.
ARE NATIONALLY RECOGNISED TRAINING PROGRAMS AFFORDABLE?
We understand the importance of affordability and strive to offer a range of training programs at competitive prices. The cost of nationally recognised training programs can vary depending on factors such as program duration, complexity, and delivery mode. We aim to provide transparent pricing information on our website or upon request. Additionally, we may offer flexible payment options, scholarships, or discounts to ensure that our programs are accessible to a wider audience. Please refer to the specific program details or contact our team for more information on pricing and affordability options.
WHAT ARE MY CAREER OPPORTUNITIES?
The career opportunities available to you after completing our training programs can vary depending on the specific program and industry. Our goal is to equip you with the knowledge and skills necessary to pursue various career paths within your chosen field. We strive to offer programs that align with industry demands and provide relevant training to increase your employability. However, it is important to note that securing a job ultimately depends on factors such as market conditions, your qualifications, experience, and individual effort in seeking employment opportunities. We recommend researching the job market and speaking with career advisors or our support team to explore the specific career opportunities associated with the program you are interested in.
CAN I INTERACT WITH INSTRUCTORS OR OTHER PARTICIPANTS DURING THE ONLINE TRAINING?
Yes, we encourage interaction and collaboration during our online training programs. Depending on the program, you will have opportunities to engage with instructors and other participants through various means, such as discussion forums, virtual classrooms, group projects, or live Q&A sessions. These interactive elements foster a sense of community and allow for meaningful learning experiences. Our instructors are there to support you, clarify concepts, provide guidance, and address any questions you may have throughout the training program.
DOES OBELISK TRAINING GUARANTEE A JOB?
While we provide high-quality training and aim to equip you with the skills and knowledge needed for career success, we cannot guarantee employment. Job placement depends on various factors beyond our control, such as the job market, industry trends, and individual circumstances. However, we strive to enhance your employability by providing industry-relevant training, career guidance, and resources to support your job search. We may offer job placement assistance, career development workshops, or partnerships with employers, but securing a job ultimately relies on your qualifications, experience, and proactive job search efforts.
WHAT RESOURCES SHOULD I HAVE IN PLACE TO GET STARTED?
To get started with our online training programs, you will need a few essential resources:
- Reliable Internet connection: A stable Internet connection is necessary to access course materials, participate in discussions, and complete online activities.
- Computer or device: You will need a computer, laptop, or mobile device that meets the minimum system requirements to access the online learning platform and engage with the training materials.
- Software or apps: Some programs may require specific software or applications to complete assignments or participate in virtual activities. Check the program requirements or consult with our support team to ensure you have the necessary software or apps installed.
- Study materials: Depending on the program, you may need access to textbooks, e-books, or other reference materials. These resources may be available digitally or in print format.
- Time and commitment: Online training requires time and dedication. Allocate sufficient study time in your schedule, set goals, and remain committed to your learning journey.
CAN I TALK TO SOMEONE?
Absolutely! We understand that having a conversation with a real person can be valuable when seeking information or clarification. Our support team is available to assist you and answer any questions you may have. You can reach out to us through various communication channels, such as phone, email, or live chat. Our dedicated team members will be happy to guide you through the enrollment process, provide information about our programs, address any concerns, or direct you to the appropriate resources. Feel free to contact us at any time; we are here to help.
DO I GET A CERTIFICATE?
Yes, upon successful completion of our training programs, you will receive a certificate of completion or achievement. This certificate validates your participation and successful fulfillment of the program requirements and the certificate also has a nationally recognised training (NRT) symbol. The certificate serves as evidence of your acquired skills and knowledge in the specific area of study.
CAN I USE THE CERTIFICATE OBTAINED FROM YOUR TRAINING PROGRAMS TO FURTHER MY EDUCATION OR CAREER PROSPECTS?
Absolutely! The certificate you receive from our training programs can be used to enhance your education and career prospects. It demonstrates your commitment to professional development and your willingness to acquire new skills. Many employers and educational institutions recognize the value of continuing education and professional training. You can include the certificate on your resume or CV to showcase your dedication to lifelong learning and to stand out among other candidates.
IS THE CERTIFICATE ISSUED BY YOUR TRAINING WEBSITE RECOGNISED BY EMPLOYERS AND INDUSTRY PROFESSIONALS?
Yes, the certificates issued by our training website are recognised by employers and industry professionals. We prioritise the quality and relevance of our training programs to ensure that our certificates hold value in the job market. While the recognition of the certificate may vary depending on the industry and specific employer, our training programs are designed to align with industry standards and are often recognised and respected by employers and professionals in the respective fields.
ARE THERE ANY FLEXIBLE PAYMENT OPTIONS AVAILABLE FOR THE TRAINING PROGRAMS?
Yes, we understand the importance of affordability and offer flexible payment options for our training programs. Depending on the program, you may have the option to pay the program fee in full or choose installment plans. We aim to provide accessible training opportunities and strive to accommodate various financial situations. Please refer to the specific program details or contact our support team to inquire about the available payment options.
ARE THERE ANY OPPORTUNITIES FOR PRACTICAL HANDS-ON TRAINING OR WORK EXPERIENCE?
While our training programs are primarily delivered online, some programs may offer practical hands-on training or work experience opportunities. These opportunities allow you to apply the knowledge and skills gained during the program in real-world scenarios. Depending on the program, practical components may include internships, practicums, simulations, case studies, or project-based assignments. These experiences can provide valuable practical skills, enhance your resume, and contribute to a more comprehensive learning journey. Please review the program details or contact our support team to inquire about practical hands-on training options associated with specific programs.
WHAT IS THE REFUND POLICY IF I'M NOT SATISFIED WITH THE TRAINING PROGRAM?
We understand that satisfaction with our training programs is important to you. Our refund policy aims to ensure fairness and address any concerns you may have. While the specific details of our refund policy may vary, here is a general overview:
If you are not satisfied with the training program, we encourage you to first reach out to our support team to discuss your concerns. We value your feedback and will make every effort to address any issues you may have.
Refund eligibility typically depends on factors such as the timing of your request, your level of engagement with the program, and the program’s terms and conditions. We may offer a refund within a specified timeframe from the date of enrollment or within a designated period after the program starts.
It’s important to review the refund policy specific to the program you are enrolling in, as certain programs may have unique refund terms based on their duration, cost, or other factors.
We strive to provide clear and transparent refund policies to ensure your satisfaction. Please consult the program details or contact our support team for the specific refund policy applicable to the training program you are interested in.